Find quick answers to common questions about ordering, delivery, and payments.
Placing an order is simple: Browse our store or search for your required book, click "Add to Cart" or "Buy Now", go to Checkout, enter your delivery address in Bihar or anywhere in India, choose your payment mode (Cash on Delivery / UPI), and click "Place Order Now".
Yes! Cash on Delivery (COD) is available across all 38 districts of Bihar including Patna, Gaya, Bhagalpur, Muzaffarpur, Darbhanga, and Purnea. You only pay when the books reach your hands.
Orders are dispatched within 24 hours. For major Bihar cities, delivery takes 2 to 3 business days. For interior villages or other states, delivery takes 3 to 5 business days via express courier.
Yes, we offer a 7-Day Replacement Guarantee. If your book arrives with missing pages, misprints, or shipping damage, simply call our support line at 9905633537 and we will arrange a free replacement.
Absolutely. We source our inventory directly from verified publishers (NCERT, Lucent, RS Aggarwal / Bharati Bhawan, Arihant, Disha, BSEB Bihar Board). We guarantee 100% genuine printed copies.
You can call or WhatsApp our student support team at +91 9905633537 (9 AM to 8 PM) or email us at support@neerajbookdepot.in.
Still have questions?
Our dedicated student support team is always ready to assist you.